Message from Our Advertiser - Lakeview

Held back by your computer systems or software solutions?

You may have bought a small accounting software package, developed many spreadsheets and bolted on a distribution or manufacturing software solution over a number of years. Whilst your staff may be comfortable with current ways of working, you know successful business growth requires orders to be entered once (or captured from the web) and for stock control, accounts and operations to have immediate departmental visibility.

This integrated approach allows you to maximise operating efficiencies whilst improving service and expanding sales and profits. As a business owner you need an integrated solution based not only on the latest technologies but one that will alert managers and key staff to exceptions, e.g. late delivery from a supplier, an order for a key client that you will not fulfil unless action is taken or a customer about to exceed their credit limit or terms.

To be able to make key management decisions, identify lost sales, market opportunities and better manage key accounts, sales, financial and operational information needs to be accessible, summarised and in detailed format online and in real time, without the need to rely on spreadsheets that are immediately out of date.

Who are Lakeview?

Lakeview are one of the largest independent UK authors of integrated business management software including ledgers, order processing, stock control, manufacturing, distribution and equipment servicing functionality.

Lakeview have been supplying software and services, including hardware and networks, for over 20 years. We can provide a complete end-to-end software and hardware solution based on Microsoft technologies with after sales support which sets the standard in our marketplace with over 95 per cent customer retention and 97 per cent satisfaction with our services.

Free advisory guide on selecting and implementing an integrated system solution

Whether you are the first time buyer of an integrated business system (often known as an ERP package) or you have previous experience you will almost certainly benefit from reading Lakeview’s new advisory guide on this topic.

Please contact us or use this link to register your interest www.lakeview.co.uk/registerag and we will send you a hard copy of the guide which you will receive within two full working days

Success Story – Radley & Co

Radley manufactures and imports high quality handbags, luggage and other leather goods for the UK wholesale and retail markets and has established strong brand awareness as a young, innovative and design-led manufacturer.

Six years ago it acquired an automated sales and purchase order processing and accounting solution from Lakeview, “which has proved successful as a ‘reliable engine room of the business’ ever since,” says IT director, Jack Paddison.

“We required an integrated solution which would manage our batch system for processing transactions efficiently and give us essential visibility of the entire sales order to invoicing process,” says Paddison. “In short, the Lakeview solution delivers what we want.”

“And the value of this should not be underestimated, as we operate in a highly competitive market, supplying major retail outlets whose tough requirements demand that we maintain strong control of a supply chain in which many products are sourced from as far afield as India and the Far East.”

In addition, he is positive about the momentum which has been generated in the area of service delivery. “Unlike some larger competitors, Lakeview demonstrates a tangible level of commitment to our business. Quite simply, the significant improvements we have achieved have been down to one thing – communication.”

Success Story – Burtons Medical Equipment

Established in 1981, Burtons Medical Equipment Ltd manufactures, distributes and services high quality healthcare equipment to the medical and veterinary professions.

By 2005, it had become increasingly clear that the company’s existing management system was unable to provide the consistent level of data retention and integrity necessary to cope with the demands of a successful and growing business – especially in such critical areas as stock control – which in turn was putting Burtons’ operating systems under pressure.

In replacing this with a Lakeview solution, Burtons has benefited from a number of key performance improvements throughout the business. In particular, Lakeview’s market-leading batch control functionality has enabled the company to provide the level of traceability essential to meet rigorous client KPIs and ISO accreditation.

Internally, processes which previously would be repeated many times each day – such as label printing and data re-entry – are now fully automated, saving many man hours across multiple departments.

Customer service has also improved markedly, with more accurate stock recording ensuring consistently high delivery service levels, especially critical in Burtons’ markets. A detailed audit trail enables the cause of any problem to be determined swiftly and the appropriate remedial action taken.

For more information about Lakeview’s software and services call 0845 388 3329, visit www.lakeview.co.uk or email info@lakeview.co.uk