Message from Our Advertiser - Citipost
Citipost provides specialist catalogue, directory, magazine and mail fulfilment services, delivering paper based products throughout the UK and around the world.
Value-Added Services:
Citipost store, pick, pack and sort from their warehouse network, delivering according to customers instructions. Our customers benefit from daily, personalised service requests for bulk distribution or single copies, whether a low-cost, economy service or a rapid, premium delivery service.
• Daily request fulfilment to 4pm / special client instruction
• Collation
• Order management
• Data processing
• Fulfilment options polywrapping, polybags, machine, hand enclosing, print management services.
Marketing campaign support
• Returns handling including re-bagging returned items for re-use.
• Full service tracking
• Management information reporting
A privately-owned hand delivery service coupled with strategic partnerships both in the UK and across the globe gives Citipost full control, flexibility and the provision of tailored services to maximising speed and cost efficiency.
Continuing Expansion, Investment and Innovation
• New technology for mail sortation
• End-to-end track and trace for hand delivery services
• A continuous workflow and re-equipment program across all sites, keeping Citipost at the cutting-edge.
• Substantial investment in Downstream Access services: new dedicated hub and operations supporting a full portfolio of sorted and unsorted mail and packet services.
Loyal, Long Term Customer Relationships What our Clients say about Citipost
Client A (Directory Publisher), "Citipost has continuously ensured directories arrive on time, in a presentable manner. Citipost welcome new staff and ensure they understand how the distributions work. They alert clients of mailing costs prior to jobs going out ensuring all requirements are met and costs are approved, alleviating any issues arising."
Client B (Architectural Directory Client) "We chose Citipost as the only provider who could make product information available to clients whenever and wherever they needed it, backed by a cost-effective Service Level Agreement (SLA)."
Outstanding customer service
Client C (Magazine Publisher). Impacted by Royal Mail strikes last year Client C turned to Citipost and never looked back: "Citipost got their wheels in motion and surpassed expectations of what could be achieved at such short notice." Citipost could continue critical business deliveries when the strikes were on.
Citipost have won The Supplier of the Year Award at ECMOD (European Catalogue and Mail Order Days) and this is what they recently said about Citipost.
This is a company that is no stranger to the Supplier of the Year Awards nominations; it has featured as a winner every year. Citipost clients very clearly appreciate good service and are not shy about saying so. With more nominations that any of the other delivery service providers the Citipost team has done itself proud again.
"Great service at a reasonable cost, good account handling, very responsive."
"always go that extra mile"
For more information visir www.citipost.com or email sales@citipost.co.uk, call 0208 301 8500